Arrowhead Stadium Fan Guest Information Guide [Kansas City Chiefs]


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Amenities at Arrowhead Stadium

Where are Restrooms at Arrowhead Stadium?

Restroom TypeSections
Men’s Restrooms102, 108, 111, 117, 120, 126, 135, 206, 209, 216, 220, 229, 232, 239, 242, 303, 304, 308, 310, 314, 316, 318, 322, 326, 331, 333, 337, 339
Women’s Restrooms101, 103, 107, 109, 110, 112, 116, 118, 121, 125, 127, 128, 130, 134, 206, 209, 216, 220, 229, 232, 239, 242, 301, 303, 305, 307, 309, 315, 317, 320, 324, 328, 330, 332, 338, 340
Family Restrooms108, 113, 126, 131, 206, 219, 229, 242, 304, 310, 316, 324, 332, 338, 344

Where are the Pro Shops at Arrowhead Stadium?

  • Chiefs Pro Shop: Fans can buy official merchandise at Arrowhead Stadium. You’ll find shops in Sections 106, 108, 117, 129, 132, and 133.

Where are the First Aid Stations Located at Arrowhead Stadium?

The First Aid Stations in Arrowhead Stadium are located near sections 114, 132 on the Field Level and section 241 on the Club Level and sections 307, 316, 329, 339 on the Upper Level.

LevelFirst Aid Location Sections
Field Level114, 132
Club Level241
Upper Level307, 316, 329, 339

Where are the Water Fountains at Arrowhead Stadium?

  • Field Level: There are two water fountains on the northwest side of the field level at Arrowhead Stadium located near the Gate G entrance. There are two water fountains on the southeast side of the field level at Arrowhead Stadium located near the Gate C entrance.
  • Club Level: On the club level, there are four water fountains (one across from each of the four walking ramps that are located on the corners of the stadium).
  • Upper Level: There are 7 water fountains located on the upper level of Arrowhead Stadium. These 7 water fountains are spread out around the concourse area of the upper level and are located behind these sections: 332, 327, 320, 316, 309, 304, 344.
LevelLocationNearby Entrance/Gate
Field Level2 water fountains on the northwest sideGate G
Field Level2 water fountains on the southeast sideGate C
Club Level4 water fountains (across from the four walking ramps)Located at corners of the stadium across from the walking ramps.
Upper Level7 water fountains spread around the concourse areaLocated behind sections 332, 327, 320, 316, 309, 304, 344

Where are the Nursing Stations at Arrowhead Stadium?

The nursing station at Arrowhead Stadium is located on the field level on the northwest side of the stadium next to Gate G. This is the area located behind section 127.

Where are the Elevators at Arrowhead Stadium?

There are elevators located on all four sides of Arrowhead Stadium. You can access these elevators from the Field Level in each of these locations:

  • Northeast side between the Founder’s Gate and the HyVee Gate
  • Northwest side between the HyVee Gate and Gate G
  • Southwest side near the Tower Gate
  • Southeast side between the GEHA Gate and Gate C

Fan Code of Conduct at Arrowhead Stadium

To ensure every fan enjoys their time, Arrowhead Stadium has a detailed code of conduct which you can read here.

  • Safety First: Arrowhead Stadium is dedicated to creating a safe and enjoyable environment for all. This commitment extends from inside the stadium to the Truman Sports Complex.
  • Stadium Staff Assistance: Helpful staff ensure a positive game-day experience. From the parking areas to inside the stadium, they’re present to assist.
  • Behavior Guidelines:
    • Respect fellow fans.
    • Avoid disruptive behavior.
    • Offensive language or signs are discouraged.
    • Intoxication or other signs of impairment related to alcohol or drug use can lead to expulsion.
    • Unauthorized entry on the field is prohibited.
    • Smoking is only allowed in designated areas.
    • Throwing objects disrupts the experience for everyone.
    • Selling tickets within the Truman Sports Complex is against Arrowhead Stadium’s policy.

Should you witness or face any issues, Arrowhead Stadium’s Fans First Guest Service can be contacted via call, text, or tweet.

Arrowhead Stadium Bag Policy

What Bags are Allowed at Arrowhead Stadium?

At Arrowhead Stadium, there are specific guidelines for approved bags. Fans are allowed to bring in a 12x6x12 clear plastic bag, as long as it has no buckles, grommets/hardware, or décor that conceals the contents of the bag (source).

Another approved option is the 1-Gallon clear plastic freezer bag. Additionally, non-clear bags are also permissible, provided they are no larger than 4.5″ x 6.5″.

Table:

Approved Bags at Arrowhead StadiumDescription
12x6x12 Clear Plastic BagNo buckles, grommets/hardware or décor concealing the bag
1-Gallon Clear Plastic Bag1-Gallon Plastic Freezer Bag
Non-clear bagsAny kind no larger than 4.5″ x 6.5″

What Types of Bags are Not Allowed Inside Arrowhead Stadium?

Non-Approved Bags at Arrowhead
Backpacks
Binocular Case
Camera Case
Printed Pattern Plastic Bag
Fanny Pack
Tinted Plastic Bag
Seat Cusion
Oversized Tote Bag
Diaper Bags
Mesh Bag
Purse

Bench Locations at Arrowhead Stadium

Where is the Visitor’s Bench at Arrowhead Stadium?

The Visitor’s Bench is situated between sections 101 and 107.

Where is the Chiefs Bench at Arrowhead Stadium?

The Chiefs Home Bench is situated between sections 115 to 121.

Fans First Guest Service at Arrowhead Stadium

To elevate the fan experience, Arrowhead Stadium provides a Fans First initiative. Whether you have queries, require assistance, or face any challenges, reach out via:

  • Call or Text: For help, contact at 816.920.4237.
  • Tweet: Tag @GEHAField for assistance.
  • In-person Visit: Drop by the Fans First Booth locations spread across the stadium.

Arrowhead Stadium Contact Information

This website (arenaroute.com) has no affiliation with the Kansas City Chiefs, the NFL, or any of the events hosted at Arrowhead Stadium.

Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official ticket information, we urge you to contact Arrowhead Stadium staff. Contact information is below:

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