Can You Buy Concert Tickets at Madison Square Garden Box Office? [New York]


Arenaroute.com has no affiliation with Madison Square Garden or any events hosted at this facility (info)

If you are looking for tickets to a Madison Square Garden concert, you might be wondering what the best method is to purchase tickets. Should you buy online or can you buy concert tickets at Madison Square Garden on the day of the event?

Update: Yes, you can buy tickets through the Madison Square Garden box office, but only as long as supplies last. For convenience you can also purchase tickets online in advance. Ticketmaster is the primary ticket provider. However, if the event is sold-out, you will need to use online ticket brokers to find a ticket being re-sold by other fans. Click here to learn more about how this process works.

It is important to understand, if you are hoping to walkup and buy concert tickets at Madison Square Garden for an event that same day, there may not be tickets available if the event is already sold out. This is why it is always best to purchase tickets online prior to event day. This is where you can learn more about purchasing concert tickets through Madison Square Garden via Ticketmaster.com.

Buying tickets through the arena ticket office (or via Ticketmaster.com) is the best method to use for securing authentic tickets.

If you wish to buy concert tickets at Madison Square Garden, the box office is open Monday through Saturday from 10:00 am to 6:00 pm and is also open on all event days. The Madison Square Garden Box Office is located inside the main entrance off of 7th Avenue between 31st and 33rd Street on the east side of the arena.

Even though you can buy tickets at Madison Square Garden, buying them online helps to simplify the process and removes some of the risks and annoyances that come from buying tickets at the arena. In this article we discuss how to buy tickets at Madison Square Garden, and what your other options might be.

Buying Madison Square Garden Tickets at the Arena

Can you buy concert tickets at Madison Square Garden?

Yes, you can buy concert tickets at Madison Square Garden, but only as long as supplies last.

It is important to understand, if you are hoping to walkup and buy concert tickets at Madison Square Garden for an event that same day, there may not be tickets available if the event is already sold out. Checking availability prior to the event is advised (or purchase your tickets online instead of waiting to buy at the arena).

If you wish to buy concert tickets at Madison Square Garden, the box office is open Monday through Saturday from 10:00 am to 6:00 pm and is also open on all event days. Because the certain events sell-out quickly, buying online is usually the better option. This is where you can learn more about buying Madison Square Garden tickets online.

Madison Square Garden Digital Tickets

Madison Square Garden now uses mobile, digital tickets. Downloading the MSG Venue App allows you to access and manage your tickets (source).

If you do not have a smartphone, it would be best to contact the ticket office and let them advise you on how to proceed. This is where you can view the contact information for Madison Square Garden.

Because MSG tickets are digital, be sure to have your phone fully charged when you leave for the event. It’s also important to download all applicable information in advance of the event (if possible) in case there is limited cellular service in the vicinity of the arena due to crowds.

How to Buy Madison Square Garden Concert Tickets Online

Madison Square Garden Tickets via Ticketmaster.com

Tickets for Madison Square Garden concerts can also be purchased online at Ticketmaster.com. This is the most popular way to purchase event tickets.

To do this, you can visit the Madison Square Garden events page, find the event you are interested in, and then click on “buy now” which will re-direct you to Ticketmaster.com to finish your ticket buying process.

Click here to visit the Madison Square Garden event page where you can then be re-directed to Ticketmaster.com to complete ticket purchases.

Resale Madison Square Garden Tickets

The secondary ticket market provides an opportunity for fans to purchase MSG tickets even after they have sold out through the primary market. This means if you are late to the party and still want to buy Madison Square Garden concert tickets, these online ticket brokers give you a chance to do that.

On these platforms, you are buying tickets from other fans (these types of secondary market tickets are often referred to as “re-sale tickets”).

Here are some other things to consider:

  • The secondary market often offers a wide range of ticket options, including premium floor seating, and tickets for specific sections or rows. This allows fans to choose Madison Square Garden concert tickets that fit their preferences and budget.
  • The secondary market can be particularly useful for individuals who decide to attend an event on short notice. It provides a platform for last minute Madison Square Garden concert ticket purchases, allowing fans to find and buy tickets even hours before the event starts.
  • One of the significant drawbacks of the secondary market is that ticket prices are typically higher than their face value. Sellers in the secondary market often set prices based on demand, scarcity, and other market factors. This means if you are looking for sold-out Madison Square Garden concert tickets, you may need to pay more to secure a ticket.

The secondary ticket market is also susceptible to counterfeit tickets and fraudulent sellers. It’s important to exercise caution and purchase tickets from reputable platforms to minimize the risk of encountering fake tickets.

Most reputable platforms have consumer protection guarantees. Below I have linked the protection guarantee of some of the most popular online ticket brokers in case you wish to review them before purchasing your MSG tickets:

StubHub’s FanProtect Guarantee

Vivid Seat’s 100% Buyer Guarantee

SeatGeek’s Buyer Guarantee

Ticket Network Buyer Guarantee

Ticketmaster Verified Tickets


Madison Square Garden Box Office Information

Madison Square Garden Box Office Hours

If you wish to buy concert tickets at Madison Square Garden, the box office is open Monday through Saturday from 10:00 am to 6:00 pm and is also open on all event days (source).

Madison Square Garden Box Office Location

The Madison Square Garden Box Office is located inside the main entrance off of 7th Avenue between 31st and 33rd Street (view this area). This is on the east side of the arena.

Madison Square Garden Will Call

It is important to remember that Madison Square Garden tickets are now digital. If you have specific will call needs, it would be best to reach out to the ticket office and let them advise you. This is where you can see the contact information for Madison Square Garden.

Madison Square Garden Box Office Contact Information

This website (arenaroute.com) has no affiliation with Madison Square Garden or any of the events hosted at this facility.

Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official ticket information, we urge you to contact Madison Square Garden staff. Contact information is below:

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